Privacy Policy

HEC Group (“we,” “our,” “us”) is committed to safeguarding the privacy of our website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws.

Information We Collect

We collect both personal and non-personal information:

Personal Information: This includes your name, email address, phone number, mailing address, and other details when voluntarily provided through contact forms, service inquiries, or subscriptions.
Non-Personal Information: We collect information such as IP addresses, browser type, and browsing behavior using cookies and similar technologies to improve your website experience.

How We Use Your Information

The information we collect may be used for the following purposes:

Service Delivery: To provide and manage the services you request, including scheduling maintenance or consultations.
Communication: To respond to your inquiries, provide updates, and share relevant marketing or promotional materials.
Analytics: To improve our website’s functionality and user experience, as well as to analyze trends, traffic patterns, and gather broad demographic information.
Legal Compliance: To comply with applicable laws and regulations, and to protect our legal interests where necessary.

Sharing Your Information

We may share your personal information in the following scenarios:

Third-Party Service Providers: We use trusted third-party companies to assist in operating our website and delivering services (e.g., website hosting, email marketing). These partners are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to HEC Group.
Legal Obligations: We may disclose personal information if required by law or in response to valid requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

Data Protection

We implement various security measures to protect your personal information, including encryption, firewalls, and secure access protocols. However, please be aware that no method of transmission over the Internet is entirely secure.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze usage patterns, and provide targeted advertising. Cookies are small data files stored on your device that help us understand how visitors interact with our site.

You may choose to disable cookies through your browser settings; however, this may limit certain features of our website.

Your Rights

As a user, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: If any of your personal data is inaccurate or outdated, you may request a correction.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to external websites or services that are not operated by HEC Group. Please note that we are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any site you visit through links on our website.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and significant changes will be communicated via email or website notifications. We recommend checking this page regularly to stay informed of any changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: